Straight answers before you book a call
The questions clinic owners ask us most, about results, cost, contracts, discovery calls and the free website redesign.
Everything you need to know
Don't see yours? Bring it to your discovery call and you'll get a straight answer.
We’ve been burned by agencies before. How is kilomark different?
We only work with physiotherapy, chiropractic and massage therapy clinics. Reports show patient inquiries, bookings and cost per new patient, not impressions. And the first 90 days are backed by our performance guarantee.
How quickly will we see new patients?
Google Ads usually bring inquiries within the first 1–2 weeks. SEO builds over 3–6 months. Most clinics start with both: ads for patients now, SEO for steady growth.
What does it cost?
Programs are tailored, and most clinics invest $1,050–$3,000 a month in management, plus ad spend paid directly to Google or Meta. Use the ROI calculator to see what that could return for your clinic.
Are we locked into a long contract?
No. We recommend a 3-month start because marketing needs time to build, and after that you stay because it works.
How much of my time does this take?
About 60 minutes for onboarding, then under 30 minutes a month to review your report. We handle strategy, execution and reporting.
What happens on the discovery call?
It’s 30 minutes. We learn about your clinic, your goals and what’s getting in the way, and take an early look at what you’ve tried. If we’re a fit, we follow up with a 90-day plan and the program that matches your budget. You leave with clear next steps either way.
Do I need a big budget to start?
No. We work with start-ups and established clinics. What matters is that every dollar goes to the right channel for your market.
Why specialize in physiotherapy?
Physio patients are often in pain, comparing options quickly and deciding fast. The searches they use, the information they need and the booking paths that work are specific to this industry.
Why would you redesign a website for free?
Two reasons. Physio clinics help people get back to their lives, and we want to support the good ones. And a better website is the clearest way to show what we can do, so clinics that see results often choose to keep working with us on marketing.
What’s the catch?
There isn’t one. We only offer it to clinics we’d genuinely like to work with long-term, which is why there’s a short qualifier and a discovery call first.
Why only one per 10 km?
We won’t help two clinics compete for the same patients. Once a clinic claims its area, we don’t offer the free redesign to another clinic within 10 km.
Your competitors are marketing right now. Are you?
Every week without a system is a week the clinic down the street books the patients who should be booking with you. Start with a 30-minute discovery call.